Remote Sales Advisor – Care Center Solutions

Smart Start, Inc.; Concord (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health plan including medical, dental,

401(k) with company match

Uncapped commissions

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor for our Care Center Sales team. This fully remote role handles inbound and outbound calls and sells Interlock products, delivering exceptional service to clients nationwide.

You will work 40 hours weekly with a Monday–Friday schedule, plus performance-based commissions. We offer uncapped commissions, a comprehensive health plan, a 401(k) with company match, and growth opportunities within a mission-driven company using industry-leading

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in related field or equivalent experience preferred.
• Minimum of 6 months in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.

Skills

CRM software

Microsoft Office

Verbal communication

Written communication

Bilingual English/Spanish

Education

High school diploma

Bachelor’s degree preferred

Tools

CRM software

Job description

Smart Start, Inc. is seeking a Sales Program Advisor for our Care Center Sales team. This fully remote role handles inbound and outbound calls and sells Interlock products, delivering exceptional service to clients nationwide.

You will work 40 hours weekly with a Monday–Friday schedule, plus performance-based commissions. We offer uncapped commissions, a comprehensive health plan, a 401(k) with company match, and growth opportunities within a mission-driven company using industry-leading