Remote Sales Advisor – Care Center Solutions

Smart Start, Inc.; Cary (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health plan

401(k) with company match

Uncapped commissions

Performance incentives

Birthday bonus

Company discounts

Legal services

Disability insurance

Growth opportunities

Remote work

Job summary

Smart Start, Inc. is hiring a Sales Program Advisor for a fully remote role. You will manage inbound and outbound calls, promote Interlock products, and deliver exceptional service to internal and external clients nationwide.

The role emphasizes consultative selling, relationship-building, and data-driven follow-up, contributing to revenue growth while upholding our industry reputation.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in a related field or equivalent professional experience is preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent attention to detail and ability to multitask with urgency.
• Adaptable and resourceful in fast-paced environments.
• Bilingual English and Spanish qualifies for additional compensation.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold reputation.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Communication skills

Bilingual English/Spanish

Multitasking

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Sales tracking tools

Job description

Smart Start, Inc. is hiring a Sales Program Advisor for a fully remote role. You will manage inbound and outbound calls, promote Interlock products, and deliver exceptional service to internal and external clients nationwide.

The role emphasizes consultative selling, relationship-building, and data-driven follow-up, contributing to revenue growth while upholding our industry reputation.