Remote Sales & Admin Support Specialist

Twoconnect; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Permanent work from home

Hours: Mon-Fri early shift (5:00 AM–2:

Career development training

Team outings and wellness sessions

Inclusive culture

Job summary

Twoconnect is seeking an Administration & Sales Support Officer to assist a small sales team with day-to-day admin, customer inquiries, quotes, and records management in a remote US-based role. You will coordinate communications, prepare reports, and help streamline processes while maintaining high accuracy.

Required: Bachelor's in business preferred; strong English, Excel, Outlook and Teams skills; proactive, detail-oriented, and able to work independently with minimal supervision.

Qualifications

• Must have experience in administration or sales support.
• Strong written and verbal English communication.
• Attention to detail with accurate data entry and records.

Responsibilities

• Provide day-to-day administrative support to the sales team and wider business.
• Manage written enquiries and correspondence from customers, suppliers, and internal stakeholders, ensuring communication is timely, professional, and accurate.
• Coordinate customer requests and sales administration activities throughout the customer lifecycle.
• Prepare quotations, proposals, sales documentation, and other business correspondence.
• Monitor and manage shared inboxes, ensuring enquiries are actioned promptly and followed up where required.
• Maintain accurate customer, supplier, sales, and business records across relevant systems.
• Complete high-volume and accurate data entry while keeping business documentation organised and up to date.
• Prepare reports, spreadsheets, and other business documents as required.
• Document and maintain business processes to support clear, consistent, and transparent ways of working.
• Identify opportunities to improve administrative processes, systems, workflows, and overall efficiency.
• Provide general administrative support across the business, including coordination of travel arrangements, meetings, and other operational support activities where required.
• Support internal team members with ad hoc business administration and operational tasks.
• Other position-level duties as they arise.

Skills

Administrative support

Data entry

MS Excel

Outlook/Teams

Stakeholder coordination

English communication

Detail-oriented

Education

Bachelor's degree in Business Administration or related

Tools

Microsoft Outlook

SharePoint

Microsoft Teams

Microsoft 365

Job description

Twoconnect is seeking an Administration & Sales Support Officer to assist a small sales team with day-to-day admin, customer inquiries, quotes, and records management in a remote US-based role. You will coordinate communications, prepare reports, and help streamline processes while maintaining high accuracy.

Required: Bachelor's in business preferred; strong English, Excel, Outlook and Teams skills; proactive, detail-oriented, and able to work independently with minimal supervision.