Remote Sales Admin & Support Analyst

EPIC iO Technologies; Irving (TX); Hybrid; USD 42,000 - 62,000; Full time

Job summary

EPIC iO Technologies in Irving, TX is looking for a Sales Administrative and Support Analyst to assist the sales team with admin tasks, lead generation, and customer support. You will prepare for discovery meetings, keep CRM records up to date, and help expand existing accounts.

The role requires a high school diploma and 0–2 years in related roles, with experience in CRM tools like Salesforce, HubSpot, or Dynamics 365.

Qualifications

• High school diploma or equivalent.
• 0–2 years in sales admin, support, or related role.
• Experience with CRM platforms (Salesforce/HubSpot/D365) and data accuracy.
• Research companies, support lead generation, and communicate professionally.
• Strong calendar management and written communication skills.
• Proficient in Microsoft 365 (Outlook, Teams, Excel, PowerPoint, Word).
• Follow defined pricing, quoting, account ownership, and escalation guidelines.
• Bachelor’s degree in business, marketing, analytics, or related field.
• Experience supporting technology/SaaS/B2B sales teams.
• Experience with prospecting tools and CRM reporting.
• Ability to identify straightforward customer needs and cross-sell opportunities.

Responsibilities

• Prepare for discovery meetings and support the sales team.
• Qualify early-stage leads and maintain accurate CRM records.
• Coordinate calendars and customer touchpoints to improve seller productivity.
• Identify straightforward opportunities to expand existing accounts.

Skills

CRM platforms

Calendar management

Microsoft 365

Written communication

Lead generation

Data accuracy

Education

High school diploma or equivalent

Bachelor's degree in business, marketing, analytics or related field

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

Prospecting tools

Quote-management software

Sales enablement platforms

Job description

EPIC iO Technologies in Irving, TX is looking for a Sales Administrative and Support Analyst to assist the sales team with admin tasks, lead generation, and customer support. You will prepare for discovery meetings, keep CRM records up to date, and help expand existing accounts.

The role requires a high school diploma and 0–2 years in related roles, with experience in CRM tools like Salesforce, HubSpot, or Dynamics 365.