Business Development Supervisor

EPIC iO Technologies; Irving (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

EPIC iO Technologies seeks a Business Development Supervisor to oversee the BDR team, maintain a robust qualified pipeline, and collaborate with Marketing and Sales to optimize targeting, messaging, and handoffs. You will coach reps, monitor CRM activity, and drive consistent results.

Ideal candidates bring 3+ years in business development or related roles, hands-on CRM experience (Salesforce/HubSpot), and strong leadership, communication, and analytical skills.

Qualifications

• Bachelor’s degree in business, marketing, finance, communications, or a related field, or equivalent directly relevant experience.
• Three or more years of business development, sales development, demand generation, inside sales, or related customer-prospecting experience, including demonstrated leadership, mentoring, or team-lead responsibility.
• Working knowledge of prospecting, lead generation, lead qualification, competitor analysis, customer engagement, relationship marketing, and pipeline development.
• Hands-on experience using CRM software to manage leads, activity, routing, reporting, and sales handoffs.
• Ability to interpret funnel metrics, diagnose performance gaps, coach to observable behaviors, and communicate clear expectations.
• Strong judgment, organization, written and verbal communication, conflict-resolution, and cross-functional collaboration skills.
• Ability to manage confidential employee and customer information appropriately.

Responsibilities

• Lead the day-to-day execution of the business development representative team and build a consistent pipeline of qualified opportunities through prospecting, lead management, campaign follow-up, and partner or customer outreach.
• Establish activity and quality standards, coach representatives, monitor CRM discipline and conversion results, and partner with Marketing and Sales leaders to improve targeting, messaging, handoffs, and pipeline outcomes.

Skills

Prospecting

Lead generation

Mentoring / leadership

CRM & reporting

Communication

Cross-functional collaboration

Education

Bachelor’s degree in business, marketing, finance, communications, or related field

Equivalent directly relevant experience

Tools

Salesforce

HubSpot

CRM software

Dashboard reporting

Job description

EPIC iO builds technology for the real world.

We help organizations see more, know more, stay connected, and act faster by bringing together AI, intelligent video, edge technology, and enterprise-grade wireless connectivity.

But the technology is only part of the story.

What really makes EPIC iO different is the people behind it.

Smart, driven people who like solving hard problems. People who dig in, challenge assumptions, move quickly, and take ownership. People who know the best ideas can come from anywhere and that solving meaningful problems takes collaboration, curiosity, and zero ego.

We’re helping protect people and critical assets. Keep businesses and remote operations connected. Make existing infrastructure smarter. Turn real-world data into action when it matters most.

And we’re building a team that wants to make an impact while doing it.

Wicked-smart people. Real-world problems. Technology that matters. And we’re just getting started.

Responsibilities & Tasks

• The Business Development Supervisor leads the day-to-day execution of the business development representative team and builds a consistent pipeline of qualified opportunities through prospecting, lead management, campaign follow-up, and partner or customer outreach. The role establishes activity and quality standards, coaches representatives, monitors CRM discipline and conversion results, and partners with Marketing and Sales leaders to improve targeting, messaging, handoffs, and pipeline outcomes.

Required Qualifications

• Bachelor’s degree in business, marketing, finance, communications, or a related field, or equivalent directly relevant experience.
• Three or more years of business development, sales development, demand generation, inside sales, or related customer-prospecting experience, including demonstrated leadership, mentoring, or team-lead responsibility.
• Working knowledge of prospecting, lead generation, lead qualification, competitor analysis, customer engagement, relationship marketing, and pipeline development.
• Hands-on experience using CRM software to manage leads, activity, routing, reporting, and sales handoffs.
• Ability to interpret funnel metrics, diagnose performance gaps, coach to observable behaviors, and communicate clear expectations.
• Strong judgment, organization, written and verbal communication, conflict-resolution, and cross-functional collaboration skills.
• Ability to manage confidential employee and customer information appropriately.

Desired Qualifications

• Prior direct supervisory experience with a BDR, SDR, inside sales, or lead-generation team.
• Experience with Salesforce, HubSpot, sales-engagement platforms, call-recording or coaching tools, and dashboard reporting.
• Experience in B2B technology, SaaS, AI, IoT, connectivity, physical security, or video intelligence markets.
• Experience designing onboarding plans, call coaching, outreach standards, and incentive measures for a prospecting team.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to communicate effectively through video, telephone, email, and in-person meetings.
• Ability to travel and attend customer, partner, industry, or company events as required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

EPICiOis an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications.The Company does not discriminate on the basis of any status protected by applicable federal, state, or local law.Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions of the role.