Remote Sales & Account Growth Specialist

Helpware; Danville (KY); Hybrid; USD 42,000 - 75,000; Full time

Job summary

Helpware in the United States is seeking a Sales Agent to manage a portfolio of accounts, drive retention and revenue growth, and uncover new opportunities. You will perform outbound prospecting, qualify leads, and coordinate with CX/Sales Support to ensure a seamless customer experience.

The role emphasizes pipeline management, cross-selling within tiered accounts, and accurate record-keeping in Salesforce. Hybrid work setup with potential remote days depending on client needs.

Qualifications

• 2–3 years in account management or sales roles.
• Proven track record of managing accounts and driving revenue.
• Experience with CRM systems and sales processes.
• Strong communication and negotiation skills.

Responsibilities

• Own and manage an assigned book of accounts across revenue tiers.
• Drive retention, growth, and cross-sell opportunities.
• Qualify leads and collaborate with CX/Sales support for timely follow-up.
• Maintain accurate records of activity and opportunities in Salesforce.
• Track pipeline metrics and report on performance to leadership.

Skills

Account management

Inside sales

Business development

Relationship-building

Negotiation

Tools

Salesforce

Job description

Helpware in the United States is seeking a Sales Agent to manage a portfolio of accounts, drive retention and revenue growth, and uncover new opportunities. You will perform outbound prospecting, qualify leads, and coordinate with CX/Sales Support to ensure a seamless customer experience.

The role emphasizes pipeline management, cross-selling within tiered accounts, and accurate record-keeping in Salesforce. Hybrid work setup with potential remote days depending on client needs.