Remote Sales & Account Growth Specialist

Helpware; Somerset (KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Helpware is seeking a Sales Agent to manage an assigned set of customer accounts, drive retention and revenue growth, and pursue new business opportunities. The role emphasizes proactive relationship management, outbound prospecting, and cross-selling within defined revenue tiers.

The position requires experience in account management or inside sales, proficiency with CRM tools (Salesforce), and strong communication and negotiation skills to thrive in a fast-paced environment.

Qualifications

• 2–3 years in account management or inside sales.
• Experience generating leads and driving revenue.
• Familiarity with Salesforce or other CRM.
• Strong communication and negotiation skills.
• Ability to manage multiple accounts in a fast-paced setting.

Responsibilities

• Own and manage an assigned book of long-tail accounts across revenue tiers.
• Drive retention, growth, and selective cross-sell within accounts.
• Outbound prospecting via calls and emails to engage prospects and existing customers.
• Maintain accurate records of activity and qualified opportunities in CRM.
• Track pipeline metrics and participate in reviews.

Skills

Account management

Sales

Prospecting

CRM (Salesforce)

Communication

Negotiation

Tools

Salesforce

Job description

Helpware is seeking a Sales Agent to manage an assigned set of customer accounts, drive retention and revenue growth, and pursue new business opportunities. The role emphasizes proactive relationship management, outbound prospecting, and cross-selling within defined revenue tiers.

The position requires experience in account management or inside sales, proficiency with CRM tools (Salesforce), and strong communication and negotiation skills to thrive in a fast-paced environment.