Remote Sales Agent: Account Growth & Prospecting

Helpware; Lexington (KY); Hybrid; USD 40,000 - 70,000; Full time

Job summary

Helpware is seeking an experienced Sales Agent to manage a portfolio of accounts across Lexington, Danville, and Somerset with a conditional remote setup. You will drive retention, revenue growth, and new business by proactively managing relationships, prospecting, and cross-selling while maintaining a clean pipeline.

The role requires 2–3 years in account management or related sales, proven CRM experience (Salesforce), and strong communication and negotiation skills to achieve sales targets in

Qualifications

• 2–3 years in account management or related sales roles.
• Proven experience managing customer accounts, generating leads and growth.
• Experience using Salesforce or other CRMs to manage pipelines.
• Strong communication, relationship-building and negotiation skills.
• Results-oriented with the ability to manage multiple accounts and targets.

Responsibilities

• Own and manage an assigned book of long-tail accounts across revenue tiers.
• Drive retention, growth, and selective cross-sell within tiers.
• Identify accounts for upgrading to higher thresholds and coordinate handoffs.
• Maintain accurate records of all account activity in Salesforce.
• Build outbound prospecting motion to engage accounts and generate opportunities.
• Qualify leads, identify decision-makers, and size opportunities.
• Track pipeline metrics and participate in reviews to show health and trends.

Skills

Account management

Inside sales

New business development

Communication

Negotiation

Tools

Salesforce

Job description

Helpware is seeking an experienced Sales Agent to manage a portfolio of accounts across Lexington, Danville, and Somerset with a conditional remote setup. You will drive retention, revenue growth, and new business by proactively managing relationships, prospecting, and cross-selling while maintaining a clean pipeline.

The role requires 2–3 years in account management or related sales, proven CRM experience (Salesforce), and strong communication and negotiation skills to achieve sales targets in