Remote SaaS Tooling & Operations Program Manager

PTR Global; San Francisco (CA); On-site; USD 68,880 - 75,768; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K contributions

Job summary

PTR Global is looking for a Program Manager to support their Experience Organization's operations, focusing on tool management and compliance. In this role, you'll own the execution of research tools operations, ensuring the business runs smoothly during ongoing automation efforts.

Key responsibilities include processing licensing requests, managing access changes, and providing first-line support for tool issues. Candidates should have experience in SaaS tool administration and strong communication skills.

Offering a pay range of $50-$55 per hour on W2, the position also includes benefits like medical and 401k contributions.

Qualifications

• Experience in SaaS tool administration, IT operations, or similar.
• Comfort managing multiple request queues.
• Proficiency in enterprise SaaS platforms.

Responsibilities

• Process license requests across tools.
• Manage SSO and Active Directory membership.
• Coordinate TPS reviews and maintain compliance.

Skills

SaaS tool administration

Attention to detail

Google Sheets

Slack

Tools

Figma

UserTesting

Outset

Job description

PTR Global is looking for a Program Manager to support their Experience Organization's operations, focusing on tool management and compliance. In this role, you'll own the execution of research tools operations, ensuring the business runs smoothly during ongoing automation efforts.

Key responsibilities include processing licensing requests, managing access changes, and providing first-line support for tool issues. Candidates should have experience in SaaS tool administration and strong communication skills.

Offering a pay range of $50-$55 per hour on W2, the position also includes benefits like medical and 401k contributions.