Remote SaaS Revenue Operations Specialist

Sokoni Kwetu Limited; United States; Remote; CAD 55,000 - 96,000; Full time

Job summary

Sokoni Kwetu Limited is seeking a Revenue Operations Specialist (SaaS) for a fully remote contractor role based in the United States or Canada. You will assess CRM configurations, design compliant workflows, and resolve data issues to optimize revenue processes.

Applicants should have 4+ years in revenue/sales/CS operations, direct CRM ownership (Salesforce or HubSpot), and experience with two connected tools such as billing or CPQ systems. Strong communication is essential.

Qualifications

• At least 4 years in SaaS revenue operations or related functions.
• Direct CRM ownership and configuration experience with Salesforce or HubSpot.
• Experience with two connected tools such as billing systems or CPQ.
• Ability to resolve policy conflicts and explain trade-offs clearly.
• Experience in fintech/healthtech/insurtech or multi-product environments preferred.
• Strong communication to explain technical decisions clearly.

Responsibilities

• Evaluate SaaS revenue operations scenarios involving CRM data models and configurations.
• Resolve conflicts between operational policies and explain trade-offs.
• Design workflows with approvals, access controls, and audit readiness.
• Diagnose revenue data issues like duplicates or inconsistent states.
• Identify root causes and propose preventive solutions.
• Flag ambiguous scenarios and provide structured reasoning.

Skills

SaaS Revenue Ops

CRM ownership

Policy conflict resolution

Clear communication

Tools

Salesforce

HubSpot

Billing/CPQ tools

Job description

Sokoni Kwetu Limited is seeking a Revenue Operations Specialist (SaaS) for a fully remote contractor role based in the United States or Canada. You will assess CRM configurations, design compliant workflows, and resolve data issues to optimize revenue processes.

Applicants should have 4+ years in revenue/sales/CS operations, direct CRM ownership (Salesforce or HubSpot), and experience with two connected tools such as billing or CPQ systems. Strong communication is essential.