Remote SaaS Product Delivery Consultant

Ladders

United States

Remote

USD 100,000 - 120,000

Full time

12 hours ago

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Benefits offered by this job

Global clients

Coaching & mentoring

Cross-functional teams

Process improvements

Job summary

Ladders is seeking a Smart Product Delivery Consultant to guide customer implementations of a cloud-based product offering in a remote setup. You will partner with customers, internal product teams, and cross-functional stakeholders to shape requirements, resolve issues, and drive successful adoption.

This SaaS consulting role combines product expertise with delivery leadership and strong relationship management.

Qualifications

Experience with Workday HCM and cloud SaaS implementations.
Proven ability to lead complex customer engagements.
Strong consulting skills, including presenting and workshops.
Effective communication and stakeholder management.
Ability to coach junior colleagues and drive process improvements.

Responsibilities

Lead customer delivery of product implementations, ensuring outcomes meet scope and quality standards.
Understand and shape customer requirements through discovery and analysis activities.
Apply product expertise to articulate functionality and benefits for customers.
Manage customer relationships with clear progress and risks.
Enable customer self-sufficiency through training and knowledge transfer.
Drive continuous improvement in delivery methods and internal processes.
Collaborate with cross-functional teams to support feature rollouts.
Develop team capability by mentoring junior colleagues and maintaining training materials.