Remote SaaS Onboarding & Integration Specialist

Everway; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Everway is seeking a full-time remote Technical Implementation Specialist to enhance customer onboarding experiences by coordinating implementations and technical integrations from kickoff to go-live.

The ideal candidate will have 4+ years of experience in implementation or customer success within a SaaS or technology setting. Responsibilities include leading customer onboarding and facilitating effective communication throughout the process.

Qualifications

• 4+ years' experience in implementation, customer success, or a similar technical role.
• Experience in a SaaS or technology environment essential.
• Ability to troubleshoot technical issues effectively.

Responsibilities

• Lead customers through the onboarding and implementation process.
• Coordinate implementation timelines and deliverables.
• Facilitate customer meetings throughout the implementation process.

Skills

Implementation experience

Customer success

Technical support

Working knowledge of APIs

Structured troubleshooting

Job description

Everway is seeking a full-time remote Technical Implementation Specialist to enhance customer onboarding experiences by coordinating implementations and technical integrations from kickoff to go-live.

The ideal candidate will have 4+ years of experience in implementation or customer success within a SaaS or technology setting. Responsibilities include leading customer onboarding and facilitating effective communication throughout the process.