Remote Enterprise SaaS Implementation Lead

Itron, Inc.; South Carolina; Remoto; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k matching

Employee stock purchase program

Hybrid work schedule

Paid vacation

Health and wellbeing programs

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to drive functional and project management workstreams for enterprise utility customers deploying our SaaS platform.

You will own design, configuration, and delivery from kickoff to go-live, coordinating with Tech/Solution, Customer Success, Product, and Engineering. This role emphasizes business process alignment, stakeholder coordination, and hands-on enablement, with remote US work and up to 50% travel.

Competenze

• Translate customer requirements into scalable configuration plans.
• Lead enterprise software implementations with strong delivery focus.
• Collaborate with cross-functional teams to ensure successful deployments.

Mansioni

• Lead the functional implementation workstream for enterprise customer deployments from kickoff through go-live.
• Own the project timeline, task tracking, and coordination across internal teams and customer stakeholders.
• Conduct discovery sessions to understand customer processes and requirements.
• Translate requirements into functional configuration plans (hazard libraries, templates, workflows, roles and permissions).
• Partner with Tech/Solution Consultant to align functional decisions with technical implementation.
• Lead regular customer checkpoints, status updates, and cross-functional alignment meetings.
• Track and document implementation activities to support transparency and repeatability.

Conoscenze

Implementation consulting

Project management

Requirements gathering

Stakeholder coordination

Excellent communication

Strumenti

SQL

Dashboard tools

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to drive functional and project management workstreams for enterprise utility customers deploying our SaaS platform.

You will own design, configuration, and delivery from kickoff to go-live, coordinating with Tech/Solution, Customer Success, Product, and Engineering. This role emphasizes business process alignment, stakeholder coordination, and hands-on enablement, with remote US work and up to 50% travel.