Remote RN Triage Nurse — Multi-State Compact License

Call 4 Health; Minnesota; Remote; USD 41,000 - 69,000; Full time

Job summary

Call 4 Health is seeking experienced Registered Nurses to join our 24-hour remote triage call center from home, delivering telephone triage, EHR management, and clinical support across multiple states.

You will work with providers, utilize Schmitt-Thompson protocols, document interactions accurately, and participate in RPM programs, while maintaining HIPAA-compliant remote workflows and ET-based scheduling.

Qualifications

• RN with Associate’s or Bachelor’s Degree in Nursing.
• 2–4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU.
• Prior telephone triage experience using electronic triage systems.
• Experience working with two or more EHR platforms.
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license.
• Willingness to obtain additional state licenses as requested.

Responsibilities

• Respond to inbound and outbound calls for a multi-state nurse triage service.
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients.
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform.
• Provide clinical assessments via phone or patient portal based on established protocols.
• Support providers with administrative and clinical tasks, including: medication refill requests per protocol, provider notification of critical results, post-discharge and post-operative follow-up coordination.
• Facilitate referrals and assist with prior authorization requests requiring clinical input.
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed.
• Participate in Remote Patient Monitoring (RPM) programs, including: monitoring vital signs, educating patients on chronic disease management (diabetes, hypertension, COPD).
• Screen and qualify patients for clinical trials and provide patient education.
• Take on additional responsibilities to support team success and patient outcomes.

Skills

Teamwork

Leadership

Customer service

Communication

Attention to detail

Organization

Education

Associate’s or Bachelor’s Degree in Nursing

Tools

EHR platforms

Schmitt-Thompson protocol

Job description

Call 4 Health is seeking experienced Registered Nurses to join our 24-hour remote triage call center from home, delivering telephone triage, EHR management, and clinical support across multiple states.

You will work with providers, utilize Schmitt-Thompson protocols, document interactions accurately, and participate in RPM programs, while maintaining HIPAA-compliant remote workflows and ET-based scheduling.