Remote RN Triage Specialist with Multi-State Licenses

Call 4 Health; Massachusetts; À distance; USD 70 000 - 100 000; Plein temps

Résumé du poste

Call 4 Health is seeking experienced Registered Nurses (RNs) to join our 24-hour medical call center as Remote Triage Nurses. You’ll collaborate with providers to deliver timely patient care via telephone triage, EHR management, and clinical support across multiple states.

This role suits RNs who thrive in a fast-paced setting, enjoy clinical decision-making, and desire flexible work from home arrangements with meaningful patient impact.

Qualifications

• Associate’s or Bachelor’s Degree in Nursing.
• 2-4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU.
• Prior telephone triage experience using electronic triage systems.
• Experience working with two or more EHR platforms.
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license.
• Willingness to obtain additional state licenses as requested.

Responsabilités

• Respond to inbound and outbound calls for a multi-state nurse triage service.
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients.
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform.
• Provide clinical assessments via phone or patient portal based on established protocols.
• Support providers with administrative and clinical tasks, including: medication refill requests per protocol, provider notification of critical results, post-discharge and post-operative follow-up coordination.
• Facilitate referrals and assist with prior authorization requests requiring clinical input.
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed.
• Participate in Remote Patient Monitoring (RPM) programs, including: monitoring vital signs, educating patients on chronic disease management.
• Screen and qualify patients for clinical trials and provide patient education.
• Take on additional responsibilities to support team success and patient outcomes

Connaissances

Telephone triage

EHR experience

Clinical assessment

Documentation accuracy

Communication skills

Formation

Associate’s or Bachelor’s Degree in Nursing

Outils

Electronic Health Records (EHR) platforms

Description du poste

Call 4 Health is seeking experienced Registered Nurses (RNs) to join our 24-hour medical call center as Remote Triage Nurses. You’ll collaborate with providers to deliver timely patient care via telephone triage, EHR management, and clinical support across multiple states.

This role suits RNs who thrive in a fast-paced setting, enjoy clinical decision-making, and desire flexible work from home arrangements with meaningful patient impact.