Remote RN Triage Nurse – Multi-State/Compact Licenses

Call 4 Health; Iowa; À distance; USD 70 000 - 90 000; Plein temps

Résumé du poste

Call 4 Health is recruiting an experienced Registered Nurse (RN) for a Remote Triage role in a 24-hour call center that supports patients and providers nationwide. You will perform telephone triage, document in EHR systems, and deliver clinical assessments via phone or patient portal.

The role requires an active RN license (compact preferred), 2–4 years of RN experience, and proficiency with multiple EHRs. Expect a fast-paced environment with flexible scheduling and collaboration across

Qualifications

• Associate’s or Bachelor’s Degree in Nursing.
• 2–4 years of RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU.
• Prior telephone triage experience using electronic triage systems.
• Experience working with two or more EHR platforms.
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license.
• Willingness to obtain additional state licenses as requested.

Responsabilités

• Respond to inbound and outbound calls for a multi-state nurse triage service.
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients.
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform.
• Provide clinical assessments via phone or patient portal based on established protocols.
• Support providers with administrative and clinical tasks, including medication refill requests, notification of critical results, and post-discharge follow-up coordination.
• Facilitate referrals and assist with prior authorization requests requiring clinical input.
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed.
• Participate in Remote Patient Monitoring (RPM) programs: monitor vital signs and educate patients on chronic disease management.
• Screen and qualify patients for clinical trials and provide patient education.
• Take on additional responsibilities to support team success and patient outcomes.

Connaissances

Teamwork

Leadership

Customer service

Communication

Attention to detail

Time management

Formation

Associate’s or Bachelor’s Degree in Nursing

Outils

EHR platforms

Description du poste

Call 4 Health is recruiting an experienced Registered Nurse (RN) for a Remote Triage role in a 24-hour call center that supports patients and providers nationwide. You will perform telephone triage, document in EHR systems, and deliver clinical assessments via phone or patient portal.

The role requires an active RN license (compact preferred), 2–4 years of RN experience, and proficiency with multiple EHRs. Expect a fast-paced environment with flexible scheduling and collaboration across