Remote RN: Telephone Triage Specialist

Call 4 Health; Clayton (MO); Remote; USD 70,000 - 95,000; Full time

Job summary

Call 4 Health seeks an experienced Registered Nurse (RN) to join our 24-hour medical call center as a Remote Triage Nurse. You will conduct telephone triage, document in EHR systems, and support providers nationwide with clinical and administrative tasks from a home workspace.

The role requires an active nursing license (e-NCL/Compact), 2–4 years of RN experience, and familiarity with multiple EHR platforms. Remote work flexibility and collaboration with healthcare partners are emphasized.

Qualifications

• Associate’s or Bachelor’s Degree in Nursing
• 2–4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU
• Prior telephone triage experience using electronic triage systems
• Experience working with two or more EHR platforms
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license
• Willingness to obtain additional state licenses as requested

Responsibilities

• Respond to inbound and outbound calls for a multi-state nurse triage service
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform
• Provide clinical assessments via phone or patient portal based on established protocols
• Support providers with administrative and clinical tasks, including medication refill requests and provider notifications of critical results
• Coordinate post-discharge and post-operative follow-up
• Facilitate referrals and assist with prior authorization requests requiring clinical input
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed
• Participate in Remote Patient Monitoring (RPM) programs, including monitoring vital signs and patient education
• Screen and qualify patients for clinical trials and provide patient education
• Take on additional responsibilities to support team success and patient outcomes

Skills

RN clinical experience

Telephone triage experience

Two or more EHR platforms

Leadership potential

Team collaboration

Documentation accuracy

Education

Associate’s or Bachelor’s Degree in Nursing

Tools

EHR platforms

Job description

Call 4 Health seeks an experienced Registered Nurse (RN) to join our 24-hour medical call center as a Remote Triage Nurse. You will conduct telephone triage, document in EHR systems, and support providers nationwide with clinical and administrative tasks from a home workspace.

The role requires an active nursing license (e-NCL/Compact), 2–4 years of RN experience, and familiarity with multiple EHR platforms. Remote work flexibility and collaboration with healthcare partners are emphasized.