Remote RN: 24/7 Telephone Triage Specialist

Call 4 Health; Philadelphia (Philadelphia County); Remoto; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Call 4 Health is seeking an experienced Registered Nurse (RN) to join our 24-hour medical call center as a Remote Triage Nurse. You will triage patients by phone, manage EHRs, and provide clinical support across multiple states from a home-based setup.

The ideal candidate has 2–4 years of full-time RN experience (ER/urgent care, adult, pediatric, ambulatory care or ICU) and holds an active e-NCL license. Teletriage experience and proficiency with multiple EHR systems are required.

Competenze

• RN with Associate's or Bachelor's degree in Nursing.
• 2-4 years of full-time RN clinical experience (ER/urgent care, adult, pediatric, ambulatory care or ICU).
• Prior telephone triage experience using electronic triage systems.
• Experience with two or more EHR platforms.
• Active, unencumbered e-NCL/Enhanced Nurse Licensure Compact license.
• Willingness to obtain additional state licenses as requested.

Mansioni

• Respond to inbound and outbound calls for a multi-state nurse triage service.
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients.
• Document patient interactions accurately in client EHR systems.
• Provide clinical assessments via phone or patient portal based on protocols.
• Support providers with administrative and clinical tasks, including medication refills.
• Facilitate referrals and assist with prior authorization requests.
• Collaborate with hospitals, nursing homes, and government agencies as needed.
• Participate in remote patient monitoring programs and educate patients on chronic disease management.
• Screen and qualify patients for clinical trials.

Conoscenze

Teamwork

Leadership

Customer service

Attention to detail

Time management

Formazione

Associate's or Bachelor's Degree in Nursing

Strumenti

EHR platforms

Descrizione del lavoro

Call 4 Health is seeking an experienced Registered Nurse (RN) to join our 24-hour medical call center as a Remote Triage Nurse. You will triage patients by phone, manage EHRs, and provide clinical support across multiple states from a home-based setup.

The ideal candidate has 2–4 years of full-time RN experience (ER/urgent care, adult, pediatric, ambulatory care or ICU) and holds an active e-NCL license. Teletriage experience and proficiency with multiple EHR systems are required.