Remote RN: Senior Care Specialist (Telephonic Health)

Sagility; Oakland (CA); Remote; USD 42,000 - 60,000; Full time

Job summary

Sagility is seeking a Senior Care Specialist (RN) to perform telephonic health assessments and create actionable care plans for Medicare, Medicaid, and group health plan members. This work-from-home role emphasizes remote nursing judgment and strong coordination with a multidisciplinary team.

The position requires an active RN license in the resident state, a compact license, and 2+ years of clinical nursing experience.

Qualifications

• Active, unrestricted RN license in the state of residence.
• Active Compact RN license permitting practice in applicable compact states.
• Minimum of 2 years of clinical nursing experience; 3+ years preferred.
• Strong clinical judgment, critical-thinking, and problem-solving skills.
• Ability to work independently and exercise appropriate nursing judgment in a remote environment.
• Intermediate to advanced computer proficiency, including Word, Excel, and Outlook.
• Ability to efficiently navigate multiple computer systems and electronic medical records.
• Strong verbal and written communication skills.

Responsibilities

• Conduct telephonic health assessments for Medicare, Medicaid, and/or group health plan members.
• Develop actionable, individualized, and measurable care plans based on member needs and identified health risks.
• Establish health coaching relationships with members and provide education, encouragement, and support for chronic condition management.
• Use clinical nursing judgment to assess member needs and coordinate interventions for acute situations.
• Support transitions of care and safe discharge planning, including DME, home health services, and provider appointments.
• Help members and caregivers navigate healthcare benefits, services, and care options.
• Assess factors that may affect a member's health and well-being.
• Collaborate with multidisciplinary teams including social workers, dietitians, pharmacists, and providers.
• Promote self-management by providing education and resources relevant to health conditions and goals.
• Coordinate care and condition-management activities among members, caregivers, providers, and care team.
• Document interactions, assessments, care plans, interventions, and outcomes accurately and timely in systems.

Skills

Nursing judgment

Remote work ability

Communication skills

Computer proficiency

Team collaboration

Education

RN license (state of residence)

Compact RN license

Tools

Microsoft Word

Excel

Outlook

Job description

Sagility is seeking a Senior Care Specialist (RN) to perform telephonic health assessments and create actionable care plans for Medicare, Medicaid, and group health plan members. This work-from-home role emphasizes remote nursing judgment and strong coordination with a multidisciplinary team.

The position requires an active RN license in the resident state, a compact license, and 2+ years of clinical nursing experience.