Remote RN Care Specialist - Telephonic Health Coach

Sagility; Aurora (CO); Remote; USD 42,000 - 60,000; Full time

Job summary

Sagility is seeking a Senior Care Specialist (Registered Nurse) to perform telephonic health assessments and develop individualized care plans for members, while coordinating care remotely. This seasonal, work-from-home role supports transitions of care and patient education.

Ideal candidates hold an active RN license (state of residence) plus a compact license, with 2+ years of clinical nursing experience and strong communication skills. Prior telephonic or remote care experience is a plus.

Qualifications

• Active, unrestricted Registered Nurse (RN) license in the state of residence.
• Active Compact RN license permitting practice in applicable compact states.
• Minimum of 2 years of clinical nursing experience; 3+ years preferred.
• Strong clinical judgment, critical-thinking, and problem-solving skills.
• Ability to work independently in a remote environment.
• Intermediate to advanced computer proficiency, including Microsoft Word, Excel, and Outlook.
• Ability to navigate multiple computer systems and electronic medical records.
• Strong verbal and written communication skills.

Responsibilities

• Conduct telephonic health assessments for Medicare, Medicaid, and/or group health plan members.
• Develop actionable, individualized care plans based on member needs and health risks.
• Establish health coaching relationships with members and provide education and support for chronic condition management.
• Use nursing judgment to assess member needs and coordinate interventions for acute situations.
• Support transitions of care and safe discharge planning, including DME and home health services.
• Help members navigate healthcare benefits, services, and care options.
• Assess factors affecting health and well-being; collaborate with care teams.
• Coordinate care among members, caregivers, and providers.
• Document interactions, assessments, and outcomes accurately in systems.

Skills

RN License

Compact RN License

Clinical Nursing Experience

Computer Proficiency

Communication Skills

Tools

Microsoft Word

Excel

Outlook

EMR Systems

Job description

Sagility is seeking a Senior Care Specialist (Registered Nurse) to perform telephonic health assessments and develop individualized care plans for members, while coordinating care remotely. This seasonal, work-from-home role supports transitions of care and patient education.

Ideal candidates hold an active RN license (state of residence) plus a compact license, with 2+ years of clinical nursing experience and strong communication skills. Prior telephonic or remote care experience is a plus.