Remote RN Clinical Triage Specialist

St. Luke’s University Health Network; Allentown (Lehigh County); Remoto; USD 39.000 - 52.000; Part-time

Descrizione del lavoro

St. Luke's University Health Network is seeking a dedicated Clinical Triage Specialist (RN) to join the Access Center and provide expert nursing triage by phone.

You will use approved protocols to assess symptoms, guide patients to appropriate care, document encounters in the EHR, and support POD team members. The position is part-time with a 20-hour work week and may include work-from-home responsibilities under the Network policy.

Competenze

• Graduate of an accredited nursing program.
• Active Registered Nurse licensure in PA and NJ or compact state.
• Minimum 2 years recent clinical experience in physician office, home health, critical care or ED.

Mansioni

• Answers telephones and triage calls using clinical protocols.
• Verifies patient information and updates EHR.
• Escalates clinical issues to POD team with appropriate guidance.
• Responds to escalated patient messages and prioritizes care.
• Documents symptoms, nursing assessments and advice provided.
• Ensures a positive patient experience with appropriate issue resolution.
• Collaborates with Access Center teams and practice clinicians.

Conoscenze

Triage nursing

Clinical assessment

Patient communication

Team collaboration

Formazione

Registered Nurse license (PA/NJ)

Strumenti

Electronic Health Records (EHR)

Descrizione del lavoro

St. Luke's University Health Network is seeking a dedicated Clinical Triage Specialist (RN) to join the Access Center and provide expert nursing triage by phone.

You will use approved protocols to assess symptoms, guide patients to appropriate care, document encounters in the EHR, and support POD team members. The position is part-time with a 20-hour work week and may include work-from-home responsibilities under the Network policy.