Remote Part-Time Clinical Triage Nurse

sluhn; United States; Remote; USD 39,000 - 50,000; Part time

Job summary

St. Luke's University Health Network seeks a part-time RN (20 hours/week) to provide telephonic clinical triage and care coordination from home. You will answer calls, verify patient demographics, document in the EHR, and escalate issues per clinical protocols.

This role requires strong communication, strict compliance, time management and problem-solving. You will collaborate with POD teams and practice staff, ensuring a positive patient experience while upholding network work-from-home policy.

Qualifications

• Active RN licensure in Pennsylvania or New Jersey (or compact state) required.
• Minimum 2 years clinical experience in a physician office, home health, critical care, or emergency department.
• Strong communication skills and ability to work from home per policy.
• Focused on compliance and quality-driven service.
• Ability to prioritize and manage time effectively.

Responsibilities

• Answers telephones and triages calls following clinical protocols.
• Verifies patient demographics and updates the EHR.
• Escalates clinical issues and provides guidance per procedures.
• Responds to escalated electronic messages and prioritizes appropriately.
• Creates a positive patient experience and resolves issues when possible.
• Meets productivity and quality standards set by the Access Center.
• Uses guidelines to assess, advise, schedule, or refer calls.
• Documents symptoms, nursing assessments, advice, and responses accurately.
• Collaborates with PODs and practice teams on clinical concerns.
• Performs other duties as assigned.

Skills

Strong communication skills

Compliance-focused

Continuous growth

Quality-driven

Service-oriented

Time management

Problem-solving

Work from home capacity

Education

RN licensure in PA/NJ or compact state

Job description

St. Luke's University Health Network seeks a part-time RN (20 hours/week) to provide telephonic clinical triage and care coordination from home. You will answer calls, verify patient demographics, document in the EHR, and escalate issues per clinical protocols.

This role requires strong communication, strict compliance, time management and problem-solving. You will collaborate with POD teams and practice staff, ensuring a positive patient experience while upholding network work-from-home policy.