Remote RN Care Navigator for Complex Patients

UHC; Hampden (ND); Hybrid; USD 40,000 - 72,000; Full time

Benefits offered by this job

PTO & Holidays

Medical plan

Dental & Vision

401(k) Savings Plan

Education reimbursement

Employee discounts

Employee Assistance Program

Employee referral bonus

Voluntary benefits

Job summary

UnitedHealth Group’s UnitedHealthcare team is seeking an RN Clinical Care Coordinator to manage complex cases and coordinate medical, behavioral, and social needs for a defined member panel. This field-based role offers home-based office work and up to 75% travel, with mileage reimbursed.

You will develop person-centered care plans, collaborate with clinicians and community partners, educate members, and support transitions after hospital encounters, while advocating for member preferences.

Qualifications

• High School Diploma or GED.
• Current and unrestricted RN licensure for MA.
• 2+ years of clinical experience.
• Proficiency with MS Office (Word, Excel, Outlook).
• Ability to secure PHI in a dedicated home workspace.
• Access to reliable internet in home office.
• Reliable transportation and ability to travel within assigned territory.
• Valid US driver's license.

Responsibilities

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment.
• Develop and implement person-centered care plans to address needs including management of chronic conditions, health promotion, social determinants of health, medication management and safety.
• Partner and collaborate with internal care team, providers, and community resources to implement care plan.
• Provide education and coaching to support member self-management and lifestyle changes.
• Support proactive discharge planning and Care Transition after ER visit, inpatient or SNF admission.
• Advocate for members and families to ensure needs and choices are represented by the health care team.

Skills

Clinical experience

MS Office

PHI security

Reliable transportation

Driver's license

Education

RN licensure MA

Bachelor's or Master's in Nursing

Tools

Electronic Medical Record (EMR)

Online training platforms

Virtual care platforms

Job description

UnitedHealth Group’s UnitedHealthcare team is seeking an RN Clinical Care Coordinator to manage complex cases and coordinate medical, behavioral, and social needs for a defined member panel. This field-based role offers home-based office work and up to 75% travel, with mileage reimbursed.

You will develop person-centered care plans, collaborate with clinicians and community partners, educate members, and support transitions after hospital encounters, while advocating for member preferences.