Remote RN Care Management Lead

Humana Inc; Bismarck (ND); Remote; USD 86,000 - 119,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Disability insurance

Life insurance

Job summary

Humana Inc. is seeking a Manager, Care Management to lead a team supporting members with transitional needs and chronic conditions. This remote role emphasizes telephonic, member-centered care with data-driven decisions to improve quality and access.

The manager coaches associates, drives performance, ensures compliance, and aligns with Humana’s care management objectives while promoting engagement and development across the team.

Qualifications

• Active, unrestricted RN license with no disciplinary action.
• 5+ years of case management experience.
• 2 years of direct or indirect leadership experience.
• Demonstrated ability to articulate ideas effectively in writing and speaking.
• Ability to analyze performance data; identify trends and risks; implement actions.
• Experience supporting change management and process improvement.

Responsibilities

• Provide day-to-day leadership, direction, coaching, and development for assigned care management associates.
• Monitor performance and deliver timely feedback aligned with HR processes.
• Promote an engaged team environment through clear communication and collaboration.
• Use data to identify trends and recommend actions to improve workflows and outcomes.
• Support onboarding, training, and ongoing education for telephonic care management associates.

Skills

RN license

Case management experience

Leadership experience

Data analysis

Communication skills

Change management

Microsoft Office

Education

Bachelor’s or Master’s degree in nursing/healthcare administration/business

Tools

Microsoft Office (Word, Excel, PowerPoint, Teams)

Job description

Humana Inc. is seeking a Manager, Care Management to lead a team supporting members with transitional needs and chronic conditions. This remote role emphasizes telephonic, member-centered care with data-driven decisions to improve quality and access.

The manager coaches associates, drives performance, ensures compliance, and aligns with Humana’s care management objectives while promoting engagement and development across the team.