Remote RN Care Management Leader | Team Coach & Quality

Humana Inc; Nashville (TN); Remote; USD 86,000 - 119,000; Full time

Job summary

Humana Inc. is seeking a Manager, Care Management to lead a team of care managers supporting members with transitional needs, chronic conditions, and barriers affecting health and independence. The role focuses on telephonic, member-centered care management with outcomes aligned to business priorities.

The ideal candidate holds an active RN license, 2+ years of leadership, and strong data-analysis skills to drive performance, quality and compliant documentation in a remote setting.

Qualifications

• Active, unrestricted Registered Nurse license with no disciplinary action.
• 5+ years of case management experience.
• 2+ years of direct or indirect leadership experience.
• Ability to analyze performance data and implement action plans.
• Experience supporting change management and workflow updates.

Responsibilities

• Provide day-to-day leadership, direction, coaching, and development for care management associates.
• Monitor performance, deliver feedback, and document conversations per HR processes.
• Manage quality, productivity, compliance, and member outcome expectations.
• Conduct regular meetings and reviews to support performance and growth.
• Promote an engaged, inclusive team environment and cross-functional collaboration.
• Use data to identify risks, trends, and opportunities for process improvement.

Skills

Leadership

Data analysis

Communication

Process improvement

Change management

Education

Bachelor’s or Master’s degree in nursing, healthcare administration, business, or a related field

Tools

Word

Excel

PowerPoint

Teams

Job description

Humana Inc. is seeking a Manager, Care Management to lead a team of care managers supporting members with transitional needs, chronic conditions, and barriers affecting health and independence. The role focuses on telephonic, member-centered care management with outcomes aligned to business priorities.

The ideal candidate holds an active RN license, 2+ years of leadership, and strong data-analysis skills to drive performance, quality and compliant documentation in a remote setting.