Remote Revenue & Post-Sales Operations Lead

Atlassian; Mountain View (CA); On-site; USD 185,000 - 241,000; Full time

Job summary

At Atlassian, the Revenue Operations team partners with customer-facing groups to turn business priorities into scalable processes and reliable insights. This role focuses on post-sales operations, analytics, and strategy, spanning Partner & Alliances, Customer Success, and cross-functional Strategy & Analytics teams.

You will shape reporting cadences, drive data quality, and design AI-enabled workflows to improve speed, consistency, and scale across Salesforce, Gainsight, and Tableau.

Qualifications

• 8+ years of experience in operations, strategy, analytics, business planning, or a related role in a SaaS or high-growth technology environment.
• Experience supporting post-sales, Customer Success, Sales, or other customer-facing functions and working across multiple stakeholder groups.
• Demonstrated ability to partner with senior stakeholders, coordinate cross-functional work, and drive progress through influence rather than direct authority.
• Strong operational judgment and experience managing business rhythms, planning processes, or strategic initiatives.
• Strong data fluency and experience with analytical models, including advanced proficiency in Excel or Google Sheets and experience working with reporting or visualization tools.
• Working knowledge of SQL and experience translating business needs into analytical requirements for data partners.
• Excellent written and verbal communication skills, with the ability to create clear, concise materials for leadership audiences.

Responsibilities

• Partner with senior leaders in the Partner & Alliances organization to shape operational priorities, support annual planning, and improve execution against strategic initiatives.
• Coordinate cross-functional programs and business rhythms across Partners & Alliances, Strategy, Analytics, Systems, and adjacent operations teams.
• Define and manage reporting cadences, planning calendars, and roadmap visibility for recurring leadership reviews, planning cycles, and strategic deliverables.
• Translate business questions into clear analytical requirements, including problem statements, success criteria, scope, and data needs for analytics and technical partners.
• Architect operational data requirements and help establish scalable reporting frameworks, dashboards, and source-of-truth processes across post-sales workflows.
• Partner with analytics, systems, and tooling teams to improve data quality, reporting consistency, and usability across platforms such as Salesforce, Gainsight, and Tableau.
• Drive structured tracking, stakeholder alignment, and accountability for cross-functional initiatives without adding unnecessary process overhead.
• Build concise, leadership-ready materials that clarify progress, risks, tradeoffs, and recommendations for decision-making.
• Identify opportunities to simplify work through automation and AI-enabled workflows that improve speed, consistency, and scale.

Skills

Operations

Analytics

Strategy

Cross-functional collaboration

Data fluency

SQL

Excel/Sheets

Communication

Stakeholder management

Tools

Salesforce

Gainsight

Tableau

Job description

At Atlassian, the Revenue Operations team partners with customer-facing groups to turn business priorities into scalable processes and reliable insights. This role focuses on post-sales operations, analytics, and strategy, spanning Partner & Alliances, Customer Success, and cross-functional Strategy & Analytics teams.

You will shape reporting cadences, drive data quality, and design AI-enabled workflows to improve speed, consistency, and scale across Salesforce, Gainsight, and Tableau.