Remote Revenue & Operations Specialist (Fintech) — Equity

RevenueCat, Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Fully remote

4–5 weeks vacation

Co-working desk allowance

Workspace budget and learning stipend

Job summary

RevenueCat, Inc. is building the backbone for app monetization with a remote-first team spread across 25+ countries. You will own the customer-operations lifecycle, managing a portfolio from qualification to activation, while aligning with risk, finance, and product to improve funnel performance.

We value practical automation, strong communication, and the ability to navigate ambiguity on a fast-moving, autonomous team. US-friendly hours and a global remote culture are core to our setup.

Qualifications

• 4+ years in a high-ownership, customer-facing commercial or operations role.
• Proven track record moving opportunities through a commercial process with many customer relationships.
• Experience in fintech/payments or environments with growth and risk considerations.
• 1–2 years in marketing or growth campaigns or CRM-driven outreach.
• Strong operational judgment and policy application.
• Analytical fluency across CRM, support, and analytics tools.
• Experience automating workflows and using AI judiciously.
• Excellent written and verbal communication; persuasive with prospects.

Responsibilities

• Manage a portfolio of inbound and outbound opportunities; guide prospects to decisions.
• Lead onboarding from decision to activation and ensure customer success.
• Serve as a reliable contact for customers and coordinate with Support and other teams.
• Apply risk policies; investigate issues; escalate as needed.
• Maintain pipeline visibility; translate data into actionable insights for Product.
• Improve CRM workflows, support handoffs, reporting, and automation.
• Collaborate with Marketing on acquisition and lifecycle experiments.

Skills

High ownership

CRM operations

Opportunity management

Automation/AI awareness

Cross-functional collaboration

Communications

Analytical thinking

Ambiguity tolerance

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Notion

Linear

Intercom

Zendesk

Slack

Zoom

Job description

RevenueCat, Inc. is building the backbone for app monetization with a remote-first team spread across 25+ countries. You will own the customer-operations lifecycle, managing a portfolio from qualification to activation, while aligning with risk, finance, and product to improve funnel performance.

We value practical automation, strong communication, and the ability to navigate ambiguity on a fast-moving, autonomous team. US-friendly hours and a global remote culture are core to our setup.