Remote Revenue Operations Lead, O2C & Systems

Newrelic; Atlanta (GA); Remote; USD 150,000 - 230,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Parental leave and planning

Mental health benefits

401(k) plan and match

Flexible time-off

11 paid holidays

Volunteer time-off

Job summary

New Relic seeks a Senior Revenue Operations Manager - O2C to own the Order‑to‑Cash roadmap and drive continuous process and system improvements. You will influence buying programs and consumption‑based offerings, balancing flexibility with operational simplicity, and collaborate with internal teams to scale strategic changes.

You will assess business impact, design solutions, and differentiate between exceptions and scalable changes.

Qualifications

• 6 to 8+ years in Finance, Business, Billing, or Revenue Operations in high-growth B2B SaaS.

Responsibilities

• Own the O2C roadmap and drive continuous process improvements.
• Translate business requirements into technical specs with Engineering/QA collaboration.
• Lead UAT and ensure smooth launches through cross-functional coordination.
• Design and document scalable operational procedures across the org.
• Establish robust processes for large-scale launches, including new product SKUs.
• Balance growth with simplicity by guiding customization trade-offs.
• Investigate data anomalies in billing/usage and maintain data integrity.

Skills

Project leadership

Communication skills

Analytical mindset

Finance knowledge

Revenue operations

SQL queries

Snowflake

Tools

SQL

Snowflake

Job description

New Relic seeks a Senior Revenue Operations Manager - O2C to own the Order‑to‑Cash roadmap and drive continuous process and system improvements. You will influence buying programs and consumption‑based offerings, balancing flexibility with operational simplicity, and collaborate with internal teams to scale strategic changes.

You will assess business impact, design solutions, and differentiate between exceptions and scalable changes.