AR Operations Lead: AI-Driven Finance & OTC

New Relic, Inc.; Atlanta (GA); Hybrid; USD 118,000 - 147,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Parental leave

401(k) match

Flexible time-off

Paid holidays

Volunteer time-off

Job summary

New Relic, Inc. is seeking an accomplished AR/OTC leader to align financial strategy with global execution. You will drive month-end close acceleration, govern AR workflows, and embed AI automation and predictive risk engines into ongoing reporting.

The role requires managing cross-regional teams, implementing SOPs, and ensuring SOX-compliant processes while leveraging NetSuite, BillingPlatform, Zuora, and HighRadius. A fast‑paced SaaS environment offers high impact and growth.

Qualifications

• 5+ years of progressive OTC/AR/FP&A experience in SaaS or technology sectors with hands-on proficiency in specified systems.
• Experience coordinating cross-regional teams and building structured variance reports.
• Strong collaboration across Finance, Sales and Legal in SOX-compliant environments.

Responsibilities

• Standardize and accelerate project timelines across cross-functional teams to closures.
• Document and maintain SOPs for AR workflows with validated financial controls.
• E2E AI transformation for automation and risk engines; prioritize collections via AI.
• Scale workforce with IDP and automated exception handling; optimize payment matching.
• Translate AR aging, CEI, and DSO metrics into liquidity forecasts for leadership.

Skills

Project management

Cross-functional teamwork

SOX compliance

Data analysis

Leadership

Tools

NetSuite

BillingPlatform

Zuora

HighRadius

IDP

Job description

New Relic, Inc. is seeking an accomplished AR/OTC leader to align financial strategy with global execution. You will drive month-end close acceleration, govern AR workflows, and embed AI automation and predictive risk engines into ongoing reporting.

The role requires managing cross-regional teams, implementing SOPs, and ensuring SOX-compliant processes while leveraging NetSuite, BillingPlatform, Zuora, and HighRadius. A fast‑paced SaaS environment offers high impact and growth.