Remote Revenue-Driven Customer Success Manager

Hospitable.com; United States; À distance; USD 66 000 - 99 000; Plein temps

Avantages offerts par ce poste

Performance bonus

Equity options

PSUs

35 days off per year

Healthcare (US)

401(k)

Résumé du poste

Hospitable.com, a remote-only and fully distributed company, is seeking a Customer Success professional to help customers grow their short-term rental businesses and increase revenue.

You will own a revenue quota, engage customers proactively, drive product adoption, and collaborate with product and support teams to deliver value. The role emphasizes growth, consultative selling, and accountability across North American timezones.

Qualifications

• 3+ years in Customer Success, Account Management, or SaaS with revenue quotas.
• Commercial mindset with experience growing accounts and pricing discussions.
• Consultative approach to understand customer needs and propose solutions.
• Self-motivated, accountable, and able to manage time/results.
• Excellent communication across email, video, and presentations.
• Strong pipeline, CRM management, and data-driven activity.

Responsabilités

• Own quarterly revenue targets through upgrades and expansions.
• Proactively engage customers with scheduled meetings and campaigns.
• Drive product adoption and monetization of features.
• Lead 1:1 consultations, group workshops, and product demos.
• Manage strategic accounts and conduct quarterly business reviews.
• Build and maintain a healthy sales pipeline with CRM data.
• Advocate for customers and relay feedback to product and support teams.

Connaissances

Sales & Revenue Experience

Commercial Mindset

Consultative Approach

Self-Motivation & Accountability

Excellent Communication

Pipeline & CRM Management

Technical Curiosity

Problem-Solving & Adaptability

Team Collaboration

Description du poste

Hospitable.com, a remote-only and fully distributed company, is seeking a Customer Success professional to help customers grow their short-term rental businesses and increase revenue.

You will own a revenue quota, engage customers proactively, drive product adoption, and collaborate with product and support teams to deliver value. The role emphasizes growth, consultative selling, and accountability across North American timezones.