Remote Revenue-Driven Customer Success Manager

Hospitable, Inc.

United States

Hybrid

USD 66,000 - 98,000

Full time

5 days ago

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Benefits offered by this job

35 days off per year

Healthcare

401(k)

Equity via HOST token

Performance PSUs

No-cap performance bonus

Job summary

Hospitable, Inc. is a remote-only, fully distributed company focused on helping hosts grow their short-term rental businesses.

We seek a proactive Customer Success professional who will own a revenue quota and drive growth through proactive engagement, consultative selling, and feature adoption across a global customer base. The role emphasizes pipeline ownership, cross-functional collaboration, and a strong commercial mindset, with compensation that varies by location and status within our

Qualifications

3+ years of experience in Customer Success, Account Management, or a similar customer-facing role, ideally SaaS.
Proven ability to carry revenue quotas and meet targets.
Strong consultative selling and relationship-building skills.
Comfort with pricing discussions and value-based selling.

Responsibilities

Own and achieve quarterly revenue targets through upsells, renewals, and expansions.
Engage customers proactively with scheduled meetings and targeted campaigns.
Drive product adoption and monetization of features like Direct Booking, Dynamic Pricing, Upsells.
Lead 1:1 and group sessions to educate customers and demonstrate value.
Maintain accurate CRM records and manage your own pipeline and forecast.
Collaborate with product and support teams to relay customer feedback and drive improvements.