Remote Retail Communications Coordinator: Elevate Store Experience

Framebridge; Bethesda (MD); Remote; USD 63,000 - 77,000; Full time

Benefits offered by this job

Full medical, dental, and vision

401(k) retirement plan

Parental leave

Flexible Time Off

Employee discounts

EAP and learning opportunities

Commuter benefits

Pet insurance

Job summary

Framebridge is seeking a Coordinator, Retail Communications who will translate complex corporate directives into clear, actionable messages for store teams. You will manage day-to-day retail communications, from drafting daily Zipline messages to campaigns and promotions under the Director, Retail Communications & Operations.

We value an organized writer with 3+ years in retail, strong brand discipline, and comfort with analytics, Asana, and Zipline.

Qualifications

• 3+ years of retail experience in communications, operations, or store support.
• Organized writer who analyzes engagement data and improves messaging.
• Strong time-management with deadlines across multiple workstreams.
• Detail-oriented, ensuring clarity and brand consistency in all comms.
• Proficient in Google Workspace and/or Microsoft Office; Zipline/Asana a plus.

Responsibilities

• Build clear, relevant content for store-facing communications aligned with brand values.
• Translate complex directives into easy-to-follow guidance for store teams.
• Upload and schedule communications, tasks, and resources using Zipline.
• Maintain documentation and version control within the platform.
• Monitor engagement analytics; identify gaps and suggest improvements.
• Build Retail's monthly newsletter and quarterly communications calendars.
• Maintain Asana trackers; monitor Slack for urgent communications needs.
• Provide in-store support for events, launches, and activations.

Skills

Retail experience

Organized writer

Time-management

Attention to detail

Brand-consistent communications

Zipline experience

Asana experience

Google Workspace

Microsoft Office

Adaptable

Tools

Zipline

Asana

Google Workspace

Microsoft Office

Job description

Framebridge is seeking a Coordinator, Retail Communications who will translate complex corporate directives into clear, actionable messages for store teams. You will manage day-to-day retail communications, from drafting daily Zipline messages to campaigns and promotions under the Director, Retail Communications & Operations.

We value an organized writer with 3+ years in retail, strong brand discipline, and comfort with analytics, Asana, and Zipline.