Remote Reservations Specialist & Client Support

Sweetepictravels; Atlanta (GA); Remote; USD 42,000 - 62,000; Full time

Job summary

Sweetepictravels is seeking a detail‑oriented reservations coordinator to support clients with travel arrangements. You will research accommodations, transportation, activities, and related services, then coordinate reservations based on client needs.

This fully remote role emphasizes strong communication, reliability, and professional client support as you review confirmations, handle changes, and maintain organized client and booking records.

Qualifications

• Ability to research information online.
• Comfortable learning online platforms and systems.
• Reliable and professional.
• Previous customer service, reservations, hospitality, or coordination experience is helpful.

Responsibilities

• Assist clients with reservation requests and inquiries
• Research available accommodations, transportation, activities, and related services
• Coordinate reservation details based on client needs and preferences
• Review confirmations and documentation for accuracy
• Communicate important updates and reservation information
• Assist with modifications, cancellations, and special requests
• Maintain accurate client and reservation records
• Follow up on outstanding requests and upcoming arrangements
• Communicate with service providers when necessary
• Provide professional and responsive client support
• Gather information regarding client needs and preferences
• Research available options and services
• Assist with booking and reservation requests
• Coordinate accommodations, transportation, activities, and related arrangements
• Review booking information for accuracy
• Provide confirmations and important updates
• Assist with changes and special requests
• Maintain organized client and booking records
• Follow up when additional information is required
• Communicate professionally with clients and service providers

Skills

Communication

Attention to detail

Organization

Time management

Online research

Multitasking

Professional demeanor

Customer service

Job description

Sweetepictravels is seeking a detail‑oriented reservations coordinator to support clients with travel arrangements. You will research accommodations, transportation, activities, and related services, then coordinate reservations based on client needs.

This fully remote role emphasizes strong communication, reliability, and professional client support as you review confirmations, handle changes, and maintain organized client and booking records.