Remote Reservations & Scheduling Specialist

Destinationknot; Chicago (IL); Remote; USD 42,000 - 64,000; Full time

Job summary

Destinationknot is seeking a detail-oriented Remote Reservation Support Specialist to handle client reservation requests, coordinate scheduling, and maintain accurate records in our reservations system. This fully remote role emphasizes professional communication and independent work in a remote setting.

The ideal candidate will be organized, proactive, and capable of following established processes to ensure a smooth client experience across multiple tasks and channels.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems, email, and basic digital tools.
• Ability to manage multiple tasks while meeting deadlines.
• Customer service or administrative support experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Assist with reservation and scheduling requests submitted by clients
• Support booking coordination across various service categories, including accommodations and related services
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, or messaging platforms
• Provide general customer service support and follow established processes
• Review confirmations and documentation for accuracy and completeness
• Collaborate with internal teams to ensure a smooth client experience

Skills

Communication skills

Attention to detail

Organization

Digital tools

Multitasking

Customer service experience

Job description

Destinationknot is seeking a detail-oriented Remote Reservation Support Specialist to handle client reservation requests, coordinate scheduling, and maintain accurate records in our reservations system. This fully remote role emphasizes professional communication and independent work in a remote setting.

The ideal candidate will be organized, proactive, and capable of following established processes to ensure a smooth client experience across multiple tasks and channels.