Remote Reservations Navigator

Duquesa Travel Group; Savannah (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote-first

Onboarding

Professional development

Continuing education

Supportive team

Job summary

Duquesa Travel Group is seeking an organized, client-focused Reservation Planning Coordinator to assist with researching travel options, coordinating reservations, and managing important details throughout the planning process.

You will communicate clearly, keep multiple requests organized, and provide professional and timely support. This is a 100% remote position with onboarding, ongoing professional development, and access to online tools to help you succeed.

Qualifications

• Clear written and verbal communication.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and deadlines.
• Comfortable using email and web-based platforms.
• Strong problem-solving and follow‑up skills.
• Previous customer service, hospitality, reservations, or coordination experience is helpful but not required.

Responsibilities

• Communicate with clients to understand their needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with planning and coordinating reservations.
• Review availability and reservation details.
• Provide confirmations, updates, and relevant information.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests and outstanding information.
• Coordinate with service providers when necessary.
• Ensure reservation details are organized and accurate.
• Provide professional client support throughout the process.

Skills

Clear communication

Organization

Customer-focused

Online research

Multitasking

Email platforms

Problem solving

Customer service experience

Job description

Duquesa Travel Group is seeking an organized, client-focused Reservation Planning Coordinator to assist with researching travel options, coordinating reservations, and managing important details throughout the planning process.

You will communicate clearly, keep multiple requests organized, and provide professional and timely support. This is a 100% remote position with onboarding, ongoing professional development, and access to online tools to help you succeed.