Remote Reservations Concierge: Create Memorable Trips

Southernbridgegroup; Nashville (TN); À distance; USD 1 653 000 - 3 031 000; Plein temps

Avantages offerts par ce poste

Fully remote environment

Flexible scheduling

Training & professional development

Access to booking technology

Mentorship and team support

Business-building skills

Résumé du poste

Southernbridgegroup is seeking motivated Reservation Services Coordinators for a fully remote role in the United States. You will research destinations, provide professional planning and reservation services, and coordinate bookings while maintaining accurate customer information.

Ideal candidates communicate effectively via phone, email, and online platforms, stay organized, and enjoy building relationships that drive repeat business.

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and able to work independently in a remote environment.
• Willingness to complete required training.

Responsabilités

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Connaissances

Communication

Customer service

Remote work

Organization

Phone & email

Basic computer skills

Residency in US

Training willing

Description du poste

Southernbridgegroup is seeking motivated Reservation Services Coordinators for a fully remote role in the United States. You will research destinations, provide professional planning and reservation services, and coordinate bookings while maintaining accurate customer information.

Ideal candidates communicate effectively via phone, email, and online platforms, stay organized, and enjoy building relationships that drive repeat business.