Remote Relocation Coach | Flexible Global Mobility

PerchPeek Ltd.; United States; Hybrid; USD 45,000 - 65,000; Full time

Job summary

PerchPeek Ltd. is seeking Flexible Relocation Coaches to support relocators across markets and timezones from a 100% remote setup. You will be the main contact, offering expert guidance on relocation services, and collaborating with a network of consultants to ensure high-quality experiences aligned with SLAs.

Training is provided to prepare you for success in this role. Ideal candidates are experienced in customer-focused roles and possess knowledge of UK/Europe relocation landscapes.

Qualifications

• Fluent English language skills (written and spoken).
• Knowledge of major UK and European cities and lifestyle norms is preferred.
• Bonus if you have lived or relocated within the UK or Europe before.
• Company provides comprehensive free training and up-skilling.
• Helpful additional languages include French/Italian/Spanish/German/Portuguese/MENA region knowledge.

Responsibilities

• Serve as main point of contact for relocators throughout their relocation journey.
• Communicate with relocators via PerchPeek app and supportive calls to understand needs and provide guidance.
• Handle complex enquiries and escalate when necessary to ensure best outcomes.
• Provide guidance on relocation policies and allowances, and coordinate additional services when needed.
• Maintain data accuracy and contribute to knowledge base and processes.

Skills

Fluent English

UK/Europe knowledge

Remote work

Customer obsession

Multilingual capacity

Job description

PerchPeek Ltd. is seeking Flexible Relocation Coaches to support relocators across markets and timezones from a 100% remote setup. You will be the main contact, offering expert guidance on relocation services, and collaborating with a network of consultants to ensure high-quality experiences aligned with SLAs.

Training is provided to prepare you for success in this role. Ideal candidates are experienced in customer-focused roles and possess knowledge of UK/Europe relocation landscapes.