Remote Release of Information Specialist

Sharecare; Dover (DE); Remote; USD 42,000 - 54,000; Full time

Job summary

Sharecare is seeking a Remote, full-time support role focused on Release of Information for patient medical records. You will assist specialists, ensure HIPAA compliance, and perform data entry and quality control to prevent delays.

The role requires attention to detail, strong communication, and the ability to work independently in a fast-paced environment, while ensuring accurate release of information in accordance with applicable laws.

Qualifications

• Minimum of 6 months experience with Sharecare HDS in QC, Credit & Collections or Customer Service required, 1 year or more preferred.
• Ability to use internal electronic based record workflow systems such as Record Management, Intranet, Exceptions Management, Word, Excel, Outlook, etc.
• Attention to detail.
• Ability to work in a fast-paced, production-oriented environment.
• High level of reliability, productivity and professionalism.
• Good communication skills, both written and oral.
• The ability to work independently and be productive with little supervision.

Responsibilities

• Assist Release of Information Specialists to resolve issues related to fulfillment of medical records requests.
• Ensure compliance requirements are met to release medical records based on HIPAA rules and regulations, including adherence to other state and federal laws for Release of Information.
• Perform Data Entry & Quality Control measures for fulfillment of medical records requests.
• Effectively communicate with Customer Service and other departments to answer questions and resolve issues with requests and fulfillment of medical records requests.
• Research and resolve workflow and record issues quickly to minimize delays in turnaround.
• Identify and escape critical and important issues to management.

Skills

Attention to detail

Communication skills

Independent work

Fast-paced environment

Job description

Sharecare is seeking a Remote, full-time support role focused on Release of Information for patient medical records. You will assist specialists, ensure HIPAA compliance, and perform data entry and quality control to prevent delays.

The role requires attention to detail, strong communication, and the ability to work independently in a fast-paced environment, while ensuring accurate release of information in accordance with applicable laws.