Remote Medical Records & ROI Specialist

Sharecare; Carson City (NV); Remote; USD 40,000 - 55,000; Full time

Job summary

Sharecare is seeking a Release of Information Support specialist to assist with HIPAA-compliant data requests and quality control for medical records fulfillment. This remote, full-time role supports Release of Information, Quality Control, Customer Service, Billing & Collections to resolve issues related to requests for patient records.

Responsibilities include assisting specialists, ensuring HIPAA compliance, data entry and QA, cross-department communication, and rapid issue resolution to

Qualifications

• Minimum of 6 months experience with Sharecare HDS in QC, Credit & Collections or Customer Service required
• Ability to use internal electronic based record workflow systems such as Record Management, Intranet, Exceptions Management, Word, Excel, Outlook, etc.
• Attention to detail
• Ability to work in a fast-paced, production-oriented environment
• High level of reliability, productivity and professionalism
• Good communication skills, both written and oral
• The ability to work independently and being productive with little supervision

Responsibilities

• Assist Release of Information Specialists to resolve issues related to fulfillment of medical records requests
• Ensure compliance requirements are met to release medical records based on HIPAA rules and regulations, including adherence to other state and federal laws for Release of Information
• Perform Data Entry & Quality Control measures for fulfillment of medical records requests
• Effectively communicate with Customer Service and other departments to answer questions and resolve issues with requests and fulfillment of medical records requests
• Research and resolve workflow and record issues quickly to minimize delays in turnaround
• Identify and escape critical and important issues to management

Skills

Attention to detail

Data entry

Communication skills

Independence

HIPAA compliance

Tools

Record Management

Intranet

Exceptions Management

Word

Excel

Outlook

Job description

Sharecare is seeking a Release of Information Support specialist to assist with HIPAA-compliant data requests and quality control for medical records fulfillment. This remote, full-time role supports Release of Information, Quality Control, Customer Service, Billing & Collections to resolve issues related to requests for patient records.

Responsibilities include assisting specialists, ensuring HIPAA compliance, data entry and QA, cross-department communication, and rapid issue resolution to