Remote Release of Information Records Specialist

Sharecare; Cheyenne (WY); À distance; USD 22 000 - 33 000; Plein temps

Résumé du poste

Sharecare is a digital healthcare company seeking an affiliate to provide support for Release of Information Specialists, Quality Control, Customer Service, Billing & Collections to resolve issues related to fulfilling or fulfilled Release of Information requests for patient medical records.

The role focuses on HIPAA compliance, data entry, and cross-department collaboration to minimize turnaround delays while maintaining privacy and regulatory standards.

Qualifications

• Minimum of 6 months experience with Sharecare HDS in QC, Credit & Collections or Customer Service required, 1 year or more preferred
• Ability to use internal electronic based record workflow systems such as Record Management, Intranet, Exceptions Management, Word, Excel, Outlook, etc.
• Attention to detail
• Ability to work in a fast-paced, production-oriented environment
• High level of reliability, productivity and professionalism
• Good communication skills, both written and oral
• The ability to work independently and being productive with little supervision

Responsabilités

• Assist Release of Information Specialists to resolve issues related to fulfillment of medical records requests
• Ensure compliance requirements are met to release medical records based on HIPAA rules and regulations, including adherence to other state and federal laws for Release of Information
• Perform Data Entry & Quality Control measures for fulfillment of medical records requests
• Effectively communicate with Customer Service and other departments to answer questions and resolve issues with requests and fulfillment of medical records requests
• Research and resolve workflow and record issues quickly to minimize delays in turnaround
• Identifyand escape critical andimportant issuestomanagement
• Maintain privacy of all patient, employee and volunteer information and access such information only on an need-to-know basis for businesspurposes
• Comply withall regulationsregardingcorporate integrity and securityobligations
• Report unethical,fraudulent,or unlawful behavior oractivity
• Maintain current and yearly HIPAAcertification
• A high-level understanding of the organization’s information governance program and role-specific accountabilities
• A thorough understanding of role requirements, including policies,proceduresand processes, to include how individual workimpactsthe organization and its strategic and financial goals; and how tasks and projects affect the integrity of the organization’s data andinformation
• Commitment to discuss questions and recommendations about processes and any observed variations in performing tasksin order toensure a standardized approach to work and servicesprovided
• Participation in education asrequiredfor corporate compliance and role-specific functions andtasks

Connaissances

Attention to detail

Good communication skills

The ability to work independently

Reliability and professionalism

Outils

Record Management

Intranet

Exceptions Management

Word

Excel

Outlook

Description du poste

Sharecare is a digital healthcare company seeking an affiliate to provide support for Release of Information Specialists, Quality Control, Customer Service, Billing & Collections to resolve issues related to fulfilling or fulfilled Release of Information requests for patient medical records.

The role focuses on HIPAA compliance, data entry, and cross-department collaboration to minimize turnaround delays while maintaining privacy and regulatory standards.