Remote Relationship Banker: Grow Customer Connections

0101 The Huntington National Bank; United States; On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington National Bank seeks a Financial Relationship Banker to nurture consumer and business client relationships, meet deposit and loan needs, and drive product adoption. You will resolve issues, expand relationships, and promote digital banking tools while adhering to policies and regulatory standards.

The role emphasizes proactive outreach, collaboration across bank teams, and a focus on delivering excellent service to help customers reach their financial goals.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
• Ability to build, deepen and retain relationships.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship building

Communication skills

Banking knowledge

Presentation skills

Education

Bachelor's Degree

High School Diploma or GED

Job description

Huntington National Bank seeks a Financial Relationship Banker to nurture consumer and business client relationships, meet deposit and loan needs, and drive product adoption. You will resolve issues, expand relationships, and promote digital banking tools while adhering to policies and regulatory standards.

The role emphasizes proactive outreach, collaboration across bank teams, and a focus on delivering excellent service to help customers reach their financial goals.