Remote Regional Franchise Ops & Revenue Growth Lead

Sonesta Hotels International Corporation; Newton (MA); Remote; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation & Sick Time

Parental Leave

Life Insurance

Disability Insurance

Hospital Indemnity

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels is seeking a Regional Manager Franchise Operations & Revenue Development to drive brand value, best-in-class operations, and net unit growth across assigned hotels. The role consults with owners/operators to influence revenue growth and executes brand programs with authentic engagement.

Primary duties include on-site visits, quality assurance, training, and collaboration with sales and marketing to uncover opportunities, while traveling up to 90% across AR, LA, MO,

Qualifications

• Bachelor's degree or relevant experience with 4+ years in multi-unit hotel operations and revenue leadership.
• An inspirational consultant who adapts to various learning levels and styles.
• Exceptional communicator with strong interpersonal, written and verbal skills.
• Technically proficient with MS Office, scheduling, email, BI analysis tools and CRM systems.
• Highly organized, able to prioritize and multi-task across time zones.

Responsibilities

• Conduct on-property business performance visits with owners/operators (typ. 2x/year).
• Analyze and deliver 360-degree performance reviews and improvement recommendations.
• Perform Property Quality Assurance evaluations and update Improvement Plans.
• Maintain monthly courtesy calls to hotels to foster relationships.
• Lead on-property training at region-wide events and brand conferences.
• Monitor action items (PIP, RFPs) and follow up as needed.
• Support sales/marketing by conducting market assessments and in-market calls.

Skills

Operations leadership

Consulting

Communication

Tech proficiency

Organizational skills

Service mindset

Travel readiness

Self-starter

Results-oriented

Education

Bachelor's degree

Tools

Excel

PowerPoint

CRM

BI tools

Email systems

Job description

Sonesta International Hotels is seeking a Regional Manager Franchise Operations & Revenue Development to drive brand value, best-in-class operations, and net unit growth across assigned hotels. The role consults with owners/operators to influence revenue growth and executes brand programs with authentic engagement.

Primary duties include on-site visits, quality assurance, training, and collaboration with sales and marketing to uncover opportunities, while traveling up to 90% across AR, LA, MO,