Regional Franchise Ops & Revenue Lead (Remote—West South Central)

Sonesta; Central (LA); Remote; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 1:1

401(k) Retirement Plan with Company M

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta International Hotels is seeking a Regional Manager Franchise Operations & Revenue Development for the West South Central region (AR, LA, MO, MS). The role is remote with heavy travel (up to 90%), focusing on revenue performance, brand standards, and owner/operator relationships.

You will conduct performance consultative visits, deliver 360 reviews, and support sales/marketing efforts with market assessments and in-market calls.

Qualifications

• Bachelor’s degree or relevant experience in lieu of degree.
• 4+ years professional multi-unit hotel operations and revenue generation leadership.
• Excellent interpersonal, written, and oral communication skills.
• Proficient knowledge of desktop productivity tools including MS Excel, Word, PowerPoint, and CRM systems.
• Ability to multi-task across time zones and manage deadlines.

Responsibilities

• Conducts on-property business performance consultative visits with owners/operators (Typically 2x/year).
• Analyzes, develops, and delivers Business Performance 360 reviews and recommendations.
• Conducts property Quality Assurance evaluations and updates Property Improvement Plans.
• Performs monthly courtesy calls to hotels to foster relationships and monitor action items.
• Provides in-region training on brand programs, standards, and curriculum.
• Supports hotel sales/marketing through market assessments and in-market calls.
• Partners with Franchise Services Manager on performance issues and escalations.
• Advocates for franchisee voices while aligning with Sonesta objectives.
• Prospects leads with Regional Development Director to foster growth of the brand.

Skills

Communication

Multi-unit ops

Revenue generation

Consulting

Time management

Education

Bachelor’s degree or relevant experience in lieu of degree

Tools

CRM system

BI tools

MS Excel

PowerPoint

Job description

Sonesta International Hotels is seeking a Regional Manager Franchise Operations & Revenue Development for the West South Central region (AR, LA, MO, MS). The role is remote with heavy travel (up to 90%), focusing on revenue performance, brand standards, and owner/operator relationships.

You will conduct performance consultative visits, deliver 360 reviews, and support sales/marketing efforts with market assessments and in-market calls.