Remote Regional Account Manager - Exterior Solutions

James Hardie Corporation

Kennewick (WA)

Remote

USD 71,000 - 95,000

Full time

14 days+

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Benefits offered by this job

401(k) with match

Paid time off

Bonus eligibility

ESP

Job summary

James Hardie Building Products Inc. is seeking a Regional Account Manager to own downstream demand for Exterior products within assigned territories.

You will defend business, expand wallet share, and drive product adoption by working with dealers, distributors, builders, and architects. Responsibilities include developing district plans, conducting regular business reviews, translating customer feedback into product improvements, and managing pipeline and account activity in CRM.

Qualifications

Bachelor's degree or equivalent experience required.
3+ years of progressive sales experience with a high level of organization, discipline, and self-structure, preferably within the building products industry.
1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.)
Ability to travel outside of local market up to 50% of the time
Valid driver’s license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company's driving eligibility standards

Responsibilities

Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs.
Defend business by maintaining strong, long-term relationships with key customer accounts through consistent engagement, responsiveness, and value-added support.
Serve as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors), ensuring partnership, satisfaction and loyalty.
Develop structured account plans and execute growth targets for each key account.
Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needs.
Translate customer feedback into internal recommendations for product, pricing, service, or process improvements.
Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.Use data to forecast account performance, identify trends, and prioritize actions.
Engages market stakeholders to generate downstream demand for Exterior products across assigned customers; enables cross-selling to support Channel Managers.
Build long-term relationships through ongoing account engagement and tailored product solutions, while driving material conversion, and supporting other regional growth priorities.
Execute against defined sub-specialization (single-family repair/remodel, single-family new construction, or multi-family new construction) by partnering to provide product value that aligns with regional growth objectives.
Develop and executes district plan that translates regional priorities into weekly/daily activity.
Manage pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback.
Cultivate relationships, grow networks, nurture leads, and passion to identify targets. Ability to negotiate and collaborate with business leaders to achieve an ideal outcome.
Strong understanding of sales processes, sales funnel management, and sales practices.
Knowledgeable of market segmentation and go-to-market strategies. Familiar with Customer Relationship Management systems to aid in organization and planning.
Bring strong business/financial acumen, preferably regarding the construction industry. Understanding business (builder/dealer/installer) financials (margins, turns, labor optimization), market opportunity and dynamics to advise partners for mutual growth.
Flexibility to identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customers.
Ability to influence internal and external stakeholders and advocate for JHBP, effectively building relationships at all levels of an organization.
Able to present in front of large groups and convey messages in a captivating manner. Familiar with key communication tools (DISC, SLII, etc.).
Familiar with basic construction practices with the ability to understand residential construction process.
Learn James Hardie product line, including features, applications, installation considerations, and value drivers across residential and commercial projects.