Remote Refrigeration Controls Support Technician

Copeland; Salt Lake City (UT); On-site; USD 62,000 - 75,000; Full time

Job summary

Copeland is seeking a remote Support Center Technician to diagnose and resolve refrigeration and control issues for food retail and commercial environments. You will provide technical assistance, troubleshooting, and support for customers and internal teams to ensure reliable system operation.

You’ll collaborate with field technicians, engineers, and customers, helping diagnose issues, develop solutions, and improve system performance.

Qualifications

• 2 years of experience in BAS, BMS, or facility control systems.
• Strong troubleshooting and problem-solving skills in electrical or control systems.
• Ability to collaborate effectively with customers, technicians, and engineers.
• Availability to participate in a weekly on-call rotation.

Responsibilities

• Serve as the primary point of contact for clients and internal teams seeking technical assistance related to refrigeration and control systems.

Skills

BAS/BMS experience

Troubleshooting

Customer collaboration

On-call readiness

Job description

Copeland is seeking a remote Support Center Technician to diagnose and resolve refrigeration and control issues for food retail and commercial environments. You will provide technical assistance, troubleshooting, and support for customers and internal teams to ensure reliable system operation.

You’ll collaborate with field technicians, engineers, and customers, helping diagnose issues, develop solutions, and improve system performance.