A leading provider of industrial solutions is seeking a Technical Support Specialist to manage field programming and installation for refrigeration systems. This US-based remote role requires robust technical skills, travel readiness, and the ability to troubleshoot and train customers effectively. Suitable candidates will have a minimum of five years’ experience and strong knowledge of refrigeration and HVAC systems. The role offers an opportunity to engage with a variety of stakeholders in a dynamic environment.
Qualifications
Minimum five years of experience in commercial/retail refrigeration systems installation.
High technical aptitude and experience in mechanical applications.
Good organizational, analytical, communication, and interpersonal skills.
Responsibilities
Program controllers and troubleshoot control issues at startup.
Travel to customer sites for installations, repairs, and training.
Train customers on system usage and perform follow-ups on open issues.
Skills
Ability to read and interpret electrical schematics
Knowledge of refrigeration and HVAC operations
Proficient use of Microsoft Windows and Excel
Ability to troubleshoot building automation systems
Knowledge of electronic theory
Job description
A leading provider of industrial solutions is seeking a Technical Support Specialist to manage field programming and installation for refrigeration systems. This US-based remote role requires robust technical skills, travel readiness, and the ability to troubleshoot and train customers effectively. Suitable candidates will have a minimum of five years’ experience and strong knowledge of refrigeration and HVAC systems. The role offers an opportunity to engage with a variety of stakeholders in a dynamic environment.