Remote Refrigerated Freight Broker — End-to-End Ownership

Cloudstaff Pty; Arkansas; Híbrido; USD 70.000 - 120.000; Jornada completa

Descripción de la vacante

Cloudstaff is seeking a Refrigerated Freight Broker (Cradle to Grave) to own the entire process from initial customer contact to final delivery and payment. This is a remote, full-time role operating on U.S. Central time, with nearshore collaboration.

You will sell, book, cover, track, and close refrigerated truckloads end-to-end, owning both customer and carrier relationships, backed by an asset-based reefer fleet and experienced operations team.

Formación

• 2+ years as a full-desk (cradle to grave) freight broker, with refrigerated truckload as main mode.
• Track record of winning and keeping shippers, not only covering loads.
• Familiarity with reefer operations: set points, continuous vs. cycle, pre-cooling, pulp temperatures.
• Proficient with DAT, Truckstop, or similar load boards and a TMS.

Responsabilidades

• Prospect and win refrigerated shippers: food and beverage producers, produce, protein, dairy, frozen, and CPG.
• Quote spot and contract reefer freight with margin discipline.
• Own customer communication from tender to delivery, including temperature requirements, appointments, and updates.
• Grow wallet share with existing accounts and build a repeatable book of lanes.
• Source and negotiate reefer capacity through load boards, carrier outreach, and your own network.
• Vet carriers for authority, insurance, safety, and reefer equipment condition.
• Build a core carrier base on recurring lanes and keep it loyal.
• Build loads in the TMS and send rate confirmations.
• Track every load to delivery, including reefer temperature settings, continuous or cycle mode, and pulp checks where required.
• Handle exceptions quickly: late trucks, temperature excursions, rejections, detention, lumper, and TONU.
• Manage claims, OS&D, and rejected loads with the customer and carrier.
• Collect PODs and temperature download records, and get invoicing out the same day.
• Hit weekly targets for loads, gross margin, and new customers.
• Report weekly results in the sales scorecard.

Conocimientos

Full-desk freight broker

Refrigerated freight

Carrier negotiation

Fluent English

Spanish fluency

Herramientas

DAT

Truckstop

load boards

TMS

Descripción del empleo

Cloudstaff is seeking a Refrigerated Freight Broker (Cradle to Grave) to own the entire process from initial customer contact to final delivery and payment. This is a remote, full-time role operating on U.S. Central time, with nearshore collaboration.

You will sell, book, cover, track, and close refrigerated truckloads end-to-end, owning both customer and carrier relationships, backed by an asset-based reefer fleet and experienced operations team.