Remote Recruitment Operations Lead

UNKNOWN; United States; Remote; USD 81,000 - 101,000; Full time

Benefits offered by this job

6 paid holidays

Floating holiday

Paid time off up to 20 days

Medical/Dental/Vision insurance

401(k) Company-matching

Employee Stock Purchase Program

Job summary

TrueBlue, Inc. is seeking a Recruitment Operations Manager (ROM) to coordinate recruitment services across remotely supported accounts and the High-Skill Recruitment team.

The ROM acts as the primary liaison among clients, recruiters, and operations, ensuring clear communication of labor requests, timely updates, onboarding readiness, and consistent recruitment reporting across accounts. Reporting to the RPS Director, the ROM identifies potential service risks, escalates issues, and supports

Qualifications

• 5+ years of experience in recruiting, staffing, talent acquisition, workforce solutions, or recruitment operations.
• Experience supporting client relationships and recruitment delivery.
• Experience coordinating multiple accounts, requisitions, or recruitment projects simultaneously.
• Strong understanding of full-cycle recruiting, candidate sourcing, screening, onboarding, and hiring processes.
• Ability to identify recruitment challenges, coordinate next steps, and recognize when leadership escalation is needed.

Responsibilities

• Serve as the primary day-to-day point of contact for assigned remotely supported accounts.
• Receive and coordinate client labor orders, ensuring position requirements, timelines, and priorities are clearly communicated to the appropriate recruitment resources.
• Coordinate recruitment support based on established priorities and available team capacity.
• Partner with Operations to ensure candidate onboarding, pre-employment requirements, administrative activities, and assignment readiness are completed.
• Maintain regular client communication regarding recruitment activity, candidate progress, upcoming needs, and open action items.
• Coordinate associate and client engagement activities for remotely supported accounts.
• Identify service concerns, staffing challenges, or client issues and elevate to the RPS Director when additional support or direction is required.
• Support the day-to-day coordination of requisitions across the High-Skill Recruitment team.
• Assist recruiters with first-level troubleshooting of difficult-to-fill positions, including reviewing sourcing activity, candidate feedback, and potential recruitment barriers.
• Coordinate client-facing recruitment status reports and ensure updates are complete, accurate, and delivered according to established reporting expectations.
• Track open client and recruitment action items and support timely follow-through.
• Escalate significant recruitment barriers, capacity concerns, or client issues to the RPS Director.

Skills

Client service

Recruitment coordination

Organization

Problem-solving

Follow-through

Cross-functional collaboration

Operational execution

Recruitment reporting

Escalation judgment

Adaptability

Tools

ATS/VMS platforms

Recruitment reporting

Job boards

Sourcing tools

Microsoft Office

Job description

TrueBlue, Inc. is seeking a Recruitment Operations Manager (ROM) to coordinate recruitment services across remotely supported accounts and the High-Skill Recruitment team.

The ROM acts as the primary liaison among clients, recruiters, and operations, ensuring clear communication of labor requests, timely updates, onboarding readiness, and consistent recruitment reporting across accounts. Reporting to the RPS Director, the ROM identifies potential service risks, escalates issues, and supports