Remote Real-World Data Engagement Lead

Norstella; Salem (OR); Remote; USD 120,000 - 180,000; Full time

Job summary

Norstella is seeking an Engagement Manager for Real-World Data (RWD) to own end-to-end client engagements, ensuring reliable delivery and strong outcomes. The role focuses on technical RWD knowledge, execution excellence, client relationship management, and cross-functional coordination beyond traditional consulting.

The candidate will translate objectives into executable plans, manage day-to-day operations, and drive high-quality results with delivery, data, product, and support teams.

Qualifications

• Master's degree in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field.
• 6-8 years of hands-on RWD analytics.
• 1-2 years leading RWD engagements.
• 1-2 years coding with SQL.

Responsibilities

• Serve as primary point of contact for assigned RWD clients.
• Establish clear success criteria, delivery plans, and cadences.
• Proactively manage expectations, risks and dependencies.
• Lead end-of-engagement reviews and hand-offs to Client Support.
• Partner with renewal teams to support expansion and growth.
• Coordinate across internal delivery, data, product, and support teams.
• Maintain project tracking and reporting.
• Identify and drive process and workflow improvements.

Skills

RWD analytics

Client relationship

Delivery coordination

Stakeholder management

Education

Master's degree in life sciences/data science/epidemiology

Tools

SQL

Job description

Norstella is seeking an Engagement Manager for Real-World Data (RWD) to own end-to-end client engagements, ensuring reliable delivery and strong outcomes. The role focuses on technical RWD knowledge, execution excellence, client relationship management, and cross-functional coordination beyond traditional consulting.

The candidate will translate objectives into executable plans, manage day-to-day operations, and drive high-quality results with delivery, data, product, and support teams.