Remote RWD Engagement Lead — Client Success & Delivery

Norstella; Denver (CO); Remote; USD 120,000 - 160,000; Full time

Job summary

Norstella seeks an Engagement Manager for its Real-World Data (RWD) practice to own end-to-end client engagements and ensure reliable delivery and strong outcomes across RWD solutions.

This role emphasizes RWD knowledge, cross-functional coordination, and leadership, focusing on Open Claims, Closed Claims, and EMR data to drive retention and expansion through proactive program management.

Qualifications

• Master’s degree in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field.

Responsibilities

• Serve as primary point of contact for assigned RWD clients and manage success criteria.
• Oversee delivery plans, risks, and cross-team coordination across delivery, data, product, and support.
• Lead and mentor team members across workstreams and foster cross-functional collaboration.
• Perform end-of-engagement reviews and hand-offs to Client Support.

Skills

RWD Analytics

Leadership

SQL

HEOR

Life sciences domain

Client management

Project coordination

Education

Master's degree in life sciences/data science/biostatistics/epidemiology/public health/health economics

Tools

SQL

Job description

Norstella seeks an Engagement Manager for its Real-World Data (RWD) practice to own end-to-end client engagements and ensure reliable delivery and strong outcomes across RWD solutions.

This role emphasizes RWD knowledge, cross-functional coordination, and leadership, focusing on Open Claims, Closed Claims, and EMR data to drive retention and expansion through proactive program management.